CUSTOMER REVIEWS

I had my roof replaced 8 years ago and over time came to discover the contractor(not Bone Dry) failed to properly install the flashing resulting in water leaking into our home. I reached out to Brandon From the quick reply, appointment confirmation, quote, assist in financing, job scheduling and ultimately completion of the job, Austin Hicks through installer Oscar Palacios, top notch subject matter experts and reliable. Time will tell (until the first storm)but at this point very satisfied with Bone Dry and and happy to recommend them.

Bone Dry Roofing performed 2 chimney tear-downs for 2 dormant chimneys on my property, and they also fixed the masonry and added a new chimney cap on the 1 active chimney. The team/work was very professional, timely, and priced fair. Any of the team members were happy to answer any questions I had and they were all knowledgeable. I would 100% use Bone Dry Roofing again for any masonry needs, and would consider for other roofing needs as well.

Bone Dry Roofing Review This is a long review, but it’s my honest opinion. I’ve been struggling to find the right words to describe how pleased I am with Bone Dry Roofing, so here are a few: professional, honest, forthright, trustworthy, transparent, upfront, straight shooters, kind, genuine, subject matter experts, a family. Bone Dry took care of me from my initial phone call, through and after the work was completed. As a first time home buyer, I’ve only owned this house for a year and, naturally, Helene came through and caused some bad leaks that insurance wouldn’t cover. This was one of the most stressful and expensive decisions I’ve had to make in my life, and Bone Dry got me through it in one piece. You want John Strobl as your account rep/inspector/quote estimator. When I initially called, there was a 3 week wait to be seen, but Bone Dry said they could put me on their cancellation list. I never thought they’d call me, but they did and had an opening they could squeeze me in. This opening was because John decided to go out and help me on a day he was scheduled to be in office, because his office told them I needed help, and John wanted to give it. He has taken such good care of me, wrote accurate on the spot quotes, sat me down to go through expectations and what this process will look like, and was available to text and call as needed, even when I suspect he was off the clock. (John, I hope they pay you well and honestly, they should pay you more :p) Anyways, I got six quotes from 6 roofers and John was the only one to quote me for a total re-decking (total replacement of the wood the shingles are nailed into). Everyone else included language saying any re-decking costs $XX per foot, which artificially lowers their quote. Watch out for this as re-decking is costly. John didn’t BS me and told me what needed to happen upfront and explained why, with supporting pictures. He was the only person to check under my 2nd floor siding and discovered there was no water barrier, so every time it rained, water would get in, even if I replaced the roof. He even noticed my bathroom was venting into my attic and said “while we’re at it, do you want us to vent your bathroom through the roof?” And of course I said YES! Like how did I not think of this myself? All in all, John quoted me on a total roof replacement, recapping and tuck-pointing my chimney, and replacing and water proofing my siding. This total package ensured me that I won’t have to deal with leaks anymore. John understood my ultimate need, to not have to deal with water leaks anymore. And this need was met. I’m truly blown away how fast everything was completed, and how well it was done. The first day they recapped and redid my chimney. The second day they totally replaced my roof on my house and my stand-alone garage. The third day they replaced and waterproofed my siding. The teams that came out were incredible and were obviously close with each other. My roof is steep, and they were working on it like it was nothing, like those mountain goats you see on Nat Geo. Bone Dry keeps you up to date on every step, and took pictures at every step. They were extra careful with my safety and the safety of my neighbors and their property. The only way I could afford this was through financing, which Bone Dry offers in house. I got a 10 year loan with okay rates, that is automatically paid to Bone Dry once your certificate of completion is given. And lastly, the shingles Bone Dry uses are somehow warrantied for 50 years. I didn’t believe it but they showed me the paperwork. Pretty much any issues at all are going to be covered for the rest of my life. Use Bone Dry Roofing. They’re worth the wait and if they’re a little more expensive, it’s because of genuine masterclass workmanship. I’m happy to be part of the Bone Dry Family. Thank you for taking care of me.

From start to finish top notch service. John started with the quote and went over many options and price points. Worked with us on the financing. The crew was very polite and did a fabulous job, and cleaned up after they were finished. Fixed our storage roof as well, finished off with rolled roofing. Great communication. Would highly recommend! —Dennis Adams.

Bone Dry was a fantastic partner from beginning to finish of our total siding replacement. They promptly visited our home, provided quick turn around with a competitive quote, were open and available for all of our questions, and delivered when it came time for installation. The communication from first point of contact to final invoice / payment was seamless. Their crew was friendly, professional, clean, and thorough, from beginning to end. We are extremely satisfied and would highly recommend them for your siding and roofing needs. Before (yellow) and after (modern iron) photos included! Thanks again to Austin, John, Michael, Kevin, and the rest of the crew!! (also, no affiliation at all with our last name. trusted referral source recommended Bone Dry and we were so glad we listened)