CUSTOMER REVIEWS

If you are looking for a roofing, gutter and insulation company, stop looking. I found them for you. I am not from the immediate area and received several "call this guy" recommendations. Of the 3 I got, only one called me back to say "Not interested" so I was limited to a Google search. I got 5 roofing contractors to come out and give me a bid, Bone Dry being one of them. Xavier (sales) was one of 3 companies that actually climbed onto the roof and did a proper inspection, then went into the attic to look at "the other side." He was the only one to actually put in some "dirty work" for the bid. He suggested that some insulation be added to the attic as there was only 7" of insulation and Indiana Code requires at least 17" (no wonder the HVAC worked overtime) and provided a quote for this as well. After reviewing all 5 quotes, Bone Dry was the most thorough to include providing a copy of their insurance binders in my quote and a "what to expect." Fantastic as that is. it's highly important to me! A couple of emails and text messages, they set a date/time for the beginning of the job. I was reluctant to believe they would be on site as quoted and was completely caught off guard when they were starting work at 7:31 AM and finished by 2 PM. The crew was beyond professional while on site and I'd like to name them specifically. First, while on a quick break, one of the workers took his break-time to smoke/vape on site. The gentleman went to the furthest point on the property and ensured his smoke/vape did not impact the house. This caught the attention of my wife that he was "respectful and professional." 2. Juan who was the insulation guy opted to remove a sheet of OSB so that he could insulate the attic more efficiently promptly notified me of the change and did not need any access to the interior of the house. AWESOME. and #3 which was the most impressive. Spencer who was the project supervisor, was way beyond expectations. She introduced herself, gave a list of expectations for the day, and was always available for my questions or concerns. It was clear she was "in charge" and everyone of the crew respected her and had no problem noting "she's the boss." In honesty, I was highly impressed that she did not hesitate to move heavy materials, run equipment, provide direction, climb on the roof, into the attic and drove the debris material truck and trailer. She ran circles around those who worked for her. In a male dominated career field, she dominated. To round it off, Tierney who is the "office boss" is completely in command of the office operations and business side. She's firm, but polite, professional yet a pleasure to work with. Roger (GM), you have a solid crew working for you. If I had a position for Spencer, Tierney or Juan, I'd recruit them out from under you. This is the talent that I recruit and compensate well because they are the face of my company. If I had to find at least one item "for improvement," it would be that all employees wear a company shirt identifying them as to who they work for. It takes your company's professionalism to the next level. Two last comments, I was highly impressed that all the workers had their shirt tucked in and were clean. This is not common in the construction trades. Second, several of the crew went above and beyond in using the magnets to sweep the grounds around the house for nails, and other debris. This was not done just once as one might expect, but it was done several times by different people so that it increased the chances of finding a "one off piece of debris." This is a professional organization and it's run that way from top to bottom from doing what they say they will do, when they will do it and clearly enjoy what they do for whom they do it for. Most trades show up when they "show up", not Bone Dry. Give them a call. You won't be disappointed.

Preliminary experience review: we had Xavier out twice to review our roof that was done 5 years ago and the issues we were having. We had several other companies out and they were so pushy! He was so helpful, informative and not pushy at all. We are contacting with them for our roof. More to come after the work. But totally recommend for an honest appraisal and no pressure visit.

From quote to end of project bone dry was professional and very clear with what was needed and did not push on extra work only offered on things that could be improved or are getting to end of life. We got all new gutters with leaf guards and downspouts for a great price and the end result looks and functions great. Thank you bone dry for your quality work and professionalism

I have never had such prompt service in 40 years of working with companies. I would highly recommend this company for any projects you may have. Very polite, Curtis and very knowledgeable with the type of work that was being done. There communication skills are off the chart. We will use this company again many times. Thank you for your service.

Bone Dry was great to work with from day one! Justin and Matt were great when they came out to give us a quote. They were personable and didn’t try to sell us something they knew we didn’t need. They were quick with install and provided pictures and videos of their work. Diego communicated every step and Spencer answered any questions we had during install. We had never worked with the company before but will definitely recommend them moving forward.